Terms of Service

Last updated: 10 April 2026

1. Who we are

SocialTracker ("the Service", "we", "us") is an operator tool for tracking short-form video performance, comparing owned content against competitor accounts, and surfacing actionable insights. By accessing or using the Service, you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old (or the minimum digital-consent age in your jurisdiction) to use SocialTracker. By using the Service you confirm that you meet this requirement and that any information you provide is accurate.

3. Connected social accounts

SocialTracker connects to third-party platforms such as TikTok and YouTube using each platform's official APIs. When you connect an account, you authorize SocialTracker to read data permitted by the scopes you approve (for example, your profile information, public video metadata, and aggregate performance statistics).

You remain bound by the terms of service of each connected platform. You are responsible for ensuring that your use of SocialTracker complies with those terms, including the TikTok Terms of Service and TikTok Developer Terms.

4. Acceptable use

You agree not to:

• Use the Service to collect data you are not authorized to access.
• Reverse-engineer, scrape, or circumvent any technical limits of the Service or of connected platforms.
• Resell, sublicense, or redistribute raw data obtained through connected APIs in a way that violates the source platform's rules.
• Use the Service to harass, track, or deanonymize individuals.
• Attempt to disrupt, overload, or gain unauthorized access to the Service or its infrastructure.

5. Data and intellectual property

Content fetched from connected platforms remains the property of its original owners and is subject to those platforms' rights. SocialTracker's own code, UI, and analysis output are owned by SocialTracker. You retain ownership of any notes, labels, or configurations you create inside the Service.

6. Availability and changes

The Service is provided on an "as is" and "as available" basis. Features may change, break, or be removed as upstream APIs evolve. We may update these Terms at any time; continued use after changes take effect constitutes acceptance of the updated Terms.

7. Disclaimers and liability

To the maximum extent permitted by law, SocialTracker disclaims all warranties, express or implied, including fitness for a particular purpose and non-infringement. In no event shall SocialTracker be liable for any indirect, incidental, or consequential damages arising out of your use of the Service.

8. Termination

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms or the terms of any connected platform.

9. Contact

Questions about these Terms can be sent through the contact channel listed on the SocialTracker homepage.